Social Security Implements New Direct Deposit Process and Identity Verification Measures
The Social Security Administration (SSA) is implementing new direct deposit security measures and enhanced identity verification starting March 31. Beneficiaries must update banking details via My Social Security accounts or visit local offices. Learn more about these fraud protection improvements.

Important policy changes are being implemented by the Social Security Administration (SSA) to improve identification verification and protect benefits from fraud. Beneficiaries' ability to amend their direct deposit details and authenticate themselves would be impacted by these new regulations.
“These enhanced security measures are intended to “further protect Social Security records and benefits against fraudulent activity,” according to the SSA. Acting Commissioner Lee Dudek underscored the significance of these reforms, saying, “Americans deserve to have their Social Security records protected with the utmost integrity and alertness. The government has been using outdated techniques to verify identity for far too long. Social Security can expedite service while providing Americans with greater protection.
Key Changes in the Direct Deposit Process
Enhanced Identity Verification: Beneficiaries who cannot use their My Social Security account, which requires online identity proofing, must now visit their local SSA office to verify their identity. Previously, many of these issues were resolved over the phone.
Procedures for New Direct Deposit Updates: Any modifications to direct deposit data must be performed in person at a local SSA office or via a My Social Security account. Phone updates will no longer be accepted.
Faster Processing Time: Compared to the prior 30-day processing period, the SSA will now process adjustments to direct deposits in one business day.
Date of Implementation and Extra Assistance
On March 31, these modifications will become operative. For identification verification, people who are unable to use a My Social Security account must go to a local SSA office, but they can start the procedure over the phone.
Beneficiaries who need help can make an in-person appointment by calling 1-800-772-1213 or by going to the Social Security office that is closest to them.
The SSA hopes to safeguard beneficiaries from identity fraud while offering more effective and secure services by implementing these enhanced security measures.