Chili’s Transforms Dining Experience with Innovative Payment Solution

Chili’s Enhances Dining Experience with Ziosk Tablets for Effortless Payments

Chili’s, a renowned restaurant chain, is revolutionizing the way customers pay by partnering with Ziosk across more than 1,100 locations. This strategic move aims to simplify the payment process and enhance overall service efficiency.

With the integration of Ziosk tablets, customers can conveniently pay their bills directly at the table. This innovation is set to impact approximately 90% of Chili’s locations, significantly streamlining operations.

The Dallas-based Ziosk platform offers additional features beyond payment processing. Customers can now enroll in and engage with the My Chili’s Rewards program and enjoy interactive games at their tables, making dining at Chili’s even more enjoyable.

This decision follows a successful pilot program that demonstrated the platform’s effectiveness. According to Ziosk CEO Rhonda Levene, “Today’s casual dining industry is as competitive as ever, and Chili’s continues to lead in team member and guest satisfaction. We are thrilled to return to Chili’s nationwide, giving guests the gift of time. We are committed to being a strategic partner in Chili’s success, driving operational excellence and delivering an unparalleled dining experience.”

Brinker International, the parent company of Chili’s Grill & Bar, Maggiano’s Little Italy, and It’s Just Wings, believes the Ziosk tablets will significantly enhance the dining experience for both customers and staff. James Butler, Brinker’s Chief Supply Chain Officer, stated, “Beyond the in-person touchpoints of saving guests’ time, simplifying the payment process, and even having fun while playing games, Ziosk provides us the tools to constantly improve as a brand and gives us more opportunities to make everyone feel special.”